For property managers and building maintenance
Post a QR code. Get it fixed.
Put a SitePunch QR code on the wall and anyone in the building can report a problem from their phone, with a photo, without an app or a login. You decide what goes on the list, text the right vendor one link, and sign off when it's fixed.
Free to start · no credit card
Post it in hallways, break rooms, units, or at the front desk.
Tenants, staff, and visitors scan, snap a photo, and send. That's it.
Plumbers, electricians, and cleaners open it from a text and see their work.
How it works
From the hallway to fixed, in one place.
Post the code
Turn on the building's QR code and print it. Anyone who spots a problem can report it in about 30 seconds: a photo, a circle around the problem, and a note about where.
Review what comes in
Reports wait in Incoming, and you can get an email when one arrives. Accept the real ones as items and dismiss duplicates. Nothing reaches a vendor until you say so.
Send it, then sign off
Text your vendor or maintenance tech one link. They mark the work done, with a photo when it's practical, and you verify the repair or send it back.
Built for running buildings
Every repair, on the record.
Maintenance requests get lost in hallway conversations, sticky notes, and group texts. SitePunch gives each building one inbox and keeps every repair in a single record.
- Reporting
- Anyone can report with a photo and a note. Their name is optional, and there's nothing to install.
- Triage
- You, or a teammate you add as a collaborator, decide what becomes an item. Spam and duplicates never reach your vendors.
- Vendors
- Tag items by trade so each vendor sees only their own work. They don't need an account, just their phone number.
- Second opinion
- Before you approve a vendor's quote, ask AI whether the fix and the price make sense. Only you and your collaborators see the answer.
- History
- Photos, messages, and who signed off stay with the building, so you can see what was fixed, when, and by whom.
- Control
- If a code gets misused, generate a new one. The old one stops working right away.
Questions
What property managers ask first.
Do people need an account to report a problem?
No. They scan the code, take a photo, and describe the problem. Adding their name is optional.
What stops spam or junk reports?
Every report passes a quick automated check and then waits for your review before it becomes an item. If a code ends up somewhere it shouldn't, replace it and the old one stops working.
Can my maintenance team help?
Yes. Add teammates as collaborators. They can review incoming reports, add items, and bring vendors onto the building.
Can vendors see our internal notes or AI answers?
No. Each item has an Internal tab for you and your collaborators, and vendors never see it. If an AI answer would help a vendor, you can share it to the shared thread under your name.
We just took over a new building. Can we start with the contractor's history?
If your general contractor used SitePunch, they can add you to the project as a collaborator. The closeout record and the QR code carry on with the building.
Stop fielding repairs by text and hallway.
Set up your first building in minutes, and post the code today.
Start a punch list